Torture by Triage


Following our post on Tuesday’s occupation of Triage in Dundee, we received a couple of comments from people who refused to believe that there were any grounds for direct action, and that we shouldn’t call out staff for just ‘doing their job’. Find below, an account by Jake from Montrose who details his treatment at the hands of this so-called ’employability firm’. We believe this firm should face an investigation into the countless allegations we have received of poor treatment of the unemployed and disabled, and we sincerely hope that the Scottish government will strip them of their ability to make profit from other people’s misery when their contract comes up for renewal in the spring of next year;

‘I had to use Triage 4 years ago, first couple of times fine, sounded like they knew what they were doing and had “contacts” for getting someone a job; then the pressure started, the stupid looking through Angus business book and sending away 30 CVs. I got back 5 replies, all said not to BOTHER them again, they would not accept spur of the minute CVs. Lo and behold the joker working there handed me the same book and said do another 30!!!!! I refused and it was a battle every time I was there. They would call you through and I used to ask why am I here, they all looked at each other clueless and said do a job search, another battle as I carried out job searches every morning and was not travelling to Arbroath to do the same again. The I became ill and was signed off, they phoned and threatened me even though I was in ESA Support group, but silence once they found out. So glad this took me to the end of my 2 years fucking waste of time with them; they asked on my last day as I signed off “Did I want them to keep in touch! NO was the short sharp answer. Useless bullying corrupt organisation making millions for basic harassment and bullying of people needing help !!!!!!!!!!!!’

And for anyone who still harbours any doubts about this company, here’s the reviews that have been posted on Google – all 5, completely unedited:


Sarah Murphy
a month ago
This place does not help you get a job they have gave me set appointments and they juat about keep getting me sanctioned there is drug users in the place all the time when triage should know them selves that young ones like me actually want a job but me and the rest of them are to scared to go in incase they have a drug user on there case absolutley disgusting!

Michelle M
2 months ago
Dreadful place rude staff who don’t care about the unemployed the reception staff discuss you when they see you in the streets. Staff make you out to be a liar, they also stand outside smoking talking about clients using language like wasters no hopers etc. They treat you like you are stupid and a kid using idle threats to get your money stopped they tell lies to get a funding grant after people gain employment by saying they got you the job when they didn’t all staff are very unprofessional and discriminate against people with disabilities

Catherine T
2 months ago
Horrendous place. They don’t care at all for the people who are looking for work they don’t help you when you ask for help they expect you to do everything even when you can’t they constantly talk about you rudely to there colleagues in the street especially the young reception staff and they make you out as a lier to get your money stopped when they are the one at fault this company should be shut down

lorraine grace
2 months ago
This joke of a place should be CLOSED down.I have had experience of them in the past myself but this instance is to do with my sent to a company for an interview and the company knew nothing about it.Total incompetent staff.

james saunders
7 months ago
I have never felt so belittled and harangued in all my life, since I met these people. In fact I am debating whether to take legal action against this company and those psycho-babble launderers who are wasting valuable tax payers money to run their grotesque little show.

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