Document Library

Sources of help and advice in Dundee, 18-04-10 Dundee info

A leaflet to give to Jobcentre workers, drawn up by Salford Unemployed Community Resource Centre – Law on Social Security for DWP workers

Here are the DWP Decision Makers’ Guides for Universal Credit

DWP Guidance Documents – these are the rules that the private companies working for the DWP (such as Working Links, Learndirect and Triage) are expected to follow.

Here is the Guidance Document on Universal Jobmatch, written for DWP workers. Paragraph 45 clearly states: ‘You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.’

DWP Decision Makers Guide for JSA Sanctions – This explains the rules for the people who decide whether you are sanctioned

Guides on applying for PIP from  Glasgow Council for the Voluntary Sector

DWP handbook for people carrying out Work Capability Assessments. If anyone questions your freedom to take notes, refer them to page 155.

DWP guide for PIP assessors. The section on your right to be accompanied is on page 30.